For ages 21 and above only

bg374 Responsible Gaming
Your safety is our priority

bg374 is always by your side to make sure entertainment never becomes a burden. Set your limits, stay safe, and play with enjoyment.

Why is responsible gaming important?

Online casino and betting are purely a form of entertainment — they are never a substitute for income. bg374 believes that building responsible gaming habits will keep you healthy and happy in the long run. Ensuring the mental wellbeing and financial safety of every player on our platform is our primary responsibility.

Responsible gaming means deciding for yourself how much time and money you will spend, never going beyond your means, and not seeing gambling as a solution to problems. bg374 provides various tools and features to help you stay in control.

Our Protection Tools

Deposit Limit

Set a maximum deposit limit on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately, and a 24-hour waiting period applies before it can be increased.

Self-Exclusion

If you feel gambling is getting out of control, use the option to close your account temporarily or permanently. You can choose 30 days, 6 months, or a fully permanent exclusion.

Time-Out Feature

Take a break from 1 day up to 6 weeks. During a time-out your account will be completely inactive, but your balance will remain protected.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a set period. Once the limit is reached, the system will automatically prevent any further betting.

24/7 Support

Our Bengali-speaking support team is always ready for any issue. Contact us via live chat or email — [email protected] — we will help without judgement.

Reality Check

bg374 sends reminder notifications at regular intervals to let you know how long you have been playing. This helps you stay aware and make responsible decisions.

Ask Yourself

If the answer to any of the questions below is "yes", please contact us.

  • Are you placing more bets to try to recover money you have lost?
  • Do you feel uncomfortable or anxious when the thought of stopping comes to mind?
  • Are you hiding your gambling from family or friends?
  • Are you gambling with money meant for household or essential expenses?
  • Is gambling causing you to neglect your work or studies?
  • Do you feel restless on days when you cannot play?

Good Habits for Responsible Gaming

1

Set a budget first: Before each session, decide the maximum amount you are willing to spend and stick to that limit. Do not try to keep playing once you have reached it.

2

Respect your time limits: Decide how long you will play each day and use a timer. Long sessions cause fatigue and reduce good judgement.

3

Never bet on emotion: Avoid playing when you are angry, sad or under stress. Staying mentally calm makes it easier to make good decisions.

4

Do not treat winnings as extra income: Money you win is a bonus only. Seeing gambling as a source of income is where problems start. Keep your winnings separate.

5

Take regular breaks: Take at least a 10-minute break every hour. Get up and walk, drink some water, and keep a clear head.

6

Find other entertainment: Spend time with family, friends, hobbies or exercise outside of gaming. Maintaining balance in life makes it easier to stay responsible.

bg374 Protection Features in Detail

Deposit Limit

Set daily, weekly and monthly deposit limits at any time from Account Settings. Reducing a limit takes effect immediately; increasing one takes effect after 24 hours.

Cooldown Period

Set a cooldown from 24 hours up to 42 days. During this period you will not be able to log in or place bets, but your account will not be closed.

Permanent Closure

If you feel you want to stop gambling completely, choose permanent self-exclusion. Once activated, this cannot be reversed.

Account History

You can view your complete betting history, win/loss records, and deposit/withdrawal details at any time — for informed decision-making.

Minimum deposit: ৳500 for all methods

Minimum withdrawal: ৳800

Withdrawal time: Usually completed within 15 minutes to 2 hours.

21+

Age Verification is Mandatory

bg374 is for ages 21 and above only. Age verification is required when opening an account. Gambling by minors is strictly prohibited. If a minor uses your device, activate the account lock or parental control feature. Contact our support team for assistance with this.

Need help? We are here for you.

Contact us for any question about responsible gaming or to learn about our tools.

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Responsible Gaming Frequently Asked Questions

Log in to your bg374 account, go to "Account Settings", and set your deposit limit from the "Responsible Gaming" section. You can choose any time period — daily, weekly or monthly. Reducing a limit takes effect immediately. If you need help, our team is always ready on live chat.

No, your account balance remains fully protected during self-exclusion. Once the exclusion period ends (or if it is not permanent), you can request a withdrawal. For a permanent closure, you will need to contact support to withdraw your balance.

Time-out is a short-term break — from 1 day up to 6 weeks — after which your account is reactivated automatically. Self-exclusion is long-term protection — 30 days, 6 months or permanent — during which the account cannot be reopened.

bg374 verifies age at registration and requests identity documents in suspicious cases. Accounts belonging to anyone under 21 are closed immediately. A parental control activation option is available for guardians. Contact support for assistance with this.

Contact bg374's 24/7 live chat or email [email protected] — we will help you in Bengali with complete confidentiality. You can also speak with a trusted family member or friend and seek professional advice.

No, never. Online casino and betting are purely for entertainment. The outcome of every game is random and there is no guarantee of winning in the long run. Never think of gambling as a source of income — always enjoy it within your means.

Contact Us Directly

Our support team is with you 24 hours a day, 7 days a week.

[email protected]

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